Job Description:

1. - Run day-to-day Tasks for Egypt Customers (FAB Misr, Bank Misr …etc).
2. - Handle Daily Tasks for other Countries Such as CBoJ and Areeba Iraq on Sundays and Holidays in Lebanon.
3. - Provide support to the IT Operations Lebanon Team by assisting with certain daily tasks related to the Journee. This involves collaborating with the - team and contributing to their operational activities.
4. - Manage special requests and troubleshoot any issues raised by Areeba Misr Business and Operations Teams as well as banks' customers in Egypt. This responsibility requires addressing and resolving concerns effectively.
5. - Act as a liaison between the Egypt Team and the IT Team in Lebanon to ensure that all new requirements and raised issues are properly communicated and actioned by the relevant teams. 
6. - Run the Start of Day (Morning) Tasks for all institutions/countries involved.
7. - Update the IT Operations Policies and Procedures, keeping them up-to-date and aligned with the current practices and requirements. 
8. - Perform any other responsibilities assigned by direct manager.

Job Requirements:

• - Bachelor Degree in Computer Science or Management Information System.
• - from 0 to 2 years of experience.